Global Ecommerce

Cross-border retail has grown faster than the infrastructure serving it, and the gap shows up in the same three places every time: payments, duties and returns.

Selling into another country is trivially easy at the storefront layer and persistently hard everywhere behind it. A checkout that accepts a foreign card is a solved problem. A landed cost calculation that is right at the point of purchase, a customs declaration that does not strand a parcel, and a returns path that does not cost more than the item — those remain unevenly solved, and the businesses that solve them acquire a real and durable advantage.

What we cover

Marketplace economics. Take rates, the cost of platform dependency, and the recurring question of whether to build a direct channel or accept the marketplace's terms.

Payments and settlement. Local payment method coverage, currency handling, and the reconciliation overhead that arrives with each new market.

Logistics and duties. Where thresholds sit, where they are changing, and what that does to unit economics at the low end.

Discovery and storefront design. Including the spatial and immersive approaches covered on our Immersive desk, which are an attempt at a problem the product grid has never solved well.